Delivery Policy

DELIVERY POLICY

Delivery policy regarding items left at Caerfai Bay Caravan and Tent Park and requested to be returned to you.

Customers will have the choice of first or second class postage and whether they require their item to be insured.

Holiday Homes – Where articles have been left in hire caravans, the cost of return of items, which includes postage, packaging (and insurance if requested), will be deducted from the £100 returnable deposit. The remainder of the returnable deposit will be refunded as outlined in our terms and conditions.

Camping, Touring, Motorhomes – Where no returnable deposit has been paid, i.e. when staying in your own tent, motorhome or touring caravan. The cost of post and packaging will be verified and confirmed with the requester of items either by phone, letter or email prior to postage. The agreed cost for return (amount for postage, packaging and insurance – if requested) will be paid in advance by the requester of the item(s).