February 10, 2023

Frequently Asked Questions

Q. WHEN DO YOU OPEN?
We open on 22nd March 2024 and close on 3rd November 2024 for caravans, motorhomes, campervans and tents. Fields 2 and 3 may not be open for the earliest and latest of these weeks.

Q. WHEN CAN I BOOK?
We accept bookings over the phone all year round. Online bookings can be made for the current year. The office is open Monday to Friday 9am-4pm throughout the year; and Saturdays and Sunday mornings during the season.

Q. DO I NEED TO BOOK?
Advance booking is advised to avoid disappointment, particularly for weekends, bank holidays and school holidays. We tend to have more availability in the low and mid seasons, when we can usually accommodate visitors at short notice.

Q. DO YOU ACCEPT DOGS?
Yes, dogs are allowed in the caravan field and in the dog-friendly area of the campsite. There is a dog walking area and we ask that all dogs are kept on short leads when on site. Dogs are allowed on Caerfai beach all year round, but should be kept on a lead.
We do have an area in the camping field which is dog free all year round.

Q. CAN I REQUEST A SPECIFIC PITCH?
We do try to reserve pitches based on customer preference but we cannot guarantee that the pitch requested is the pitch allocated. If you are in a group, let us know beforehand so we can try our best to allocate you together.

Q. CAN I CHOOSE MY PITCH ON ARRIVAL?
Pitches are allocated at the time of booking; we do not operate on a first come first choice basis, however, if when you arrive your preferred pitch has not already been booked, we may be able to allocate that pitch to you. We do try to offer different pitches, but this is only possible during quieter periods.

Q. WHAT ARE THE ARRIVAL AND DEPARTURE TIMES?
Touring and camping pitches are available from 3pm and must be vacated by 11am. No arrivals later than 9pm. If guests would like to arrive earlier/depart later these requests need to be discussed with a staff member. Arrivals between office closing and up to 9pm should check the board alongside the office door and collect their envelope.

Q. WHAT DEPOSIT IS REQUIRED?
Short stay bookings of up to four nights are payable in full when booking. For stays of five nights or longer a £30 per week deposit is required (e.g. £60 for a stay of 8 nights). The deposit is paid in full at the time of booking and is not refundable.

Q. AM I ENTITLED TO A REFUND IF I HAVE TO CANCEL MY BOOKING?
All deposits are final and non-refundable unless 4 weeks’ written notice of cancellation is received prior to arrival date. In this case, the deposit less a £10 administration fee is refunded. More information is available in our terms and conditions.

Q. ARE CAMPFIRES OR FIREPITS ALLOWED ON SITE?
For safety reasons, no open fires are allowed. Check weather forecast and wind direction before using.  Charcoal-only barbecues. In order not to burn the grass, they will have to be 2 foot off the ground, we have BBQ stands free to hire. We also allow small fire pits (charcoal only, no logs), but these must not affect the grass and be kept under control. We often have paving slabs available to place under manufactured fire pits. We ask guests to ensure they have appropriate fire blanket/extinguisher when using fire pits and keep fire at a safe distance from their camping unit. There is a £20 penalty if grass is scorched.

Q. DO ALL PITCHES HAVE A SEA VIEW?
Yes, all pitches have a sea view. Although, when the site is busy some views may be slightly obscured.

Q. DO YOU TAKE GROUPS?
This is a family friendly site and we are unable to accept groups during the high season. During the quiet season we may accept group bookings at the Owner’s discretion.
We have a strict 10pm “quiet rule”, and all campers are required to keep to this. All sound producing equipment must be turned off after this time. We ask our guests to respect their neighbours and fellow campers on site. If you are playing music excessively loud during the day, and it is affecting other campers, then we also reserve the right to ask you to turn it off at any point in the day.

Q. HOW LARGE ARE THE PITCHES?
Our caravan/motorhome pitches are 6m wide. Your van and awning must fit on to this space to allow a reasonable space and regulation fire break between each unit. We require units to be positioned as per instruction on the additional information on our site maps – available when booking in and on notice boards throughout the site.
Our camping pitches for tents and small VW Campervans are mostly 6m wide.

Q. ARE THE PITCHES FLAT?
Most of the caravan and motorhome pitches are fairly level, but depending on the length of your unit, levellers may be required. The camping pitches are mainly flat but the site is on a gentle slope so that all pitches have a view of the sea.

Q. WHAT DO I NEED FOR A TENT WITH ELECTRIC?
Our electric tent pitches require a hook-up cable – these are standard connections that most sites use. If you forget your hook-up cables or require an extension lead, we have extras available on site.

Q. HOW DOES THE WIFI WORK?
You will be given the WiFi password on arrival. At busy times the speed can slow down, and the connection and speed is not guaranteed at any time. It is not suitable for streaming.

Q. HOW FAR ARE YOU FROM ST DAVIDS?
It takes about 15 minutes to walk from our campsite to the City of St Davids.

Q. WHERE’S THE NEAREST BEACH?
The nearest beach is Caerfai Beach. It’s only about 5 minutes walk from the Caravan and Tent Park. Caerfai Beach is surrounded by steep cliffs and at low tide there is a large and wide sandy beach, at high tide there are pebbles but no sand. The path to the beach is steep with a few steps. It’s not suitable for push chairs.

Q. IS THE BEACH ACCESSIBLE?
The path to Caerfai Beach is steep and has steps. There are pebbles to cross to get onto the sand. Whitesands Beach is about 2 miles from Caerfai and is accessible for those with mobility impairments.

Q. IS THERE A CHARGE FOR SHOWERS?
Showers are free of charge.

Q. IS THERE A LAUNDRY?
There is a laundry with two washing machines and two tumble driers. The laundry is closed on Tuesdays.

Q. ARE DOGS ALLOWED ON THE BEACHES?
Some beaches have restrictions; however, dogs are allowed on Caerfai Beach all year round. They should be kept on a lead. For more information on dog restrictions around Pembrokeshire, please visit link below
https://www.visitpembrokeshire.com/holidays-and-breaks/dog-friendly-holidays/dog-friendly-beaches

Q. DO YOU HAVE A SHOP ON SITE?
We sell gas and some camping items from the office. Otherwise, there’s a small shop at Caerfai Farm that opens Whitsun until early September. The shop sells basic essentials and organic produce, including cheese made from Caerfai Farm milk. There are various shops in St Davids.

Q. CAN I ACCESS THE COASTAL PATH FROM YOUR CAMPSITE?
No, there’s no direct access to coastal path from our campsite. The Pembrokeshire coastal path can be accessed just outside the campsite.

Q. DO YOU HAVE SERVICED PITCHES?
Some of our hardstanding pitches have an electric hook-up and a shared water tap.

Q. DO YOU HAVE PHONE CHARGING FACILITIES?
Yes, we have free secure phone and laptop charging lockers in both facility blocks. You will need a pound coin to secure the lockers.

Q. DO YOU HAVE SEASONAL PITCHES?
No, we do not have seasonal pitches.

Q. WHERE IS THE NEAREST BUS STOP?
There are buses from the centre of St Davids to Haverfordwest and Fishguard all year. Coastal buses run during the season from the Tourist Information Centre. For local bus timetables https://www.pembrokeshire.gov.uk/bus-routes-and-timetables.

Q. WHERE ARE THE NEAREST PUBS AND RESTAURANTS?
There are a variety of pubs, restaurants and takeaways in St Davids all within a mile of the site https://caerfaibay.co.uk/places-to-eat-drink/
From mid-May to September there is a pop-up takeaway at Caerfai Farm, just over the road.

Q. WHAT THINGS ARE THERE TO DO IN ST DAVIDS?
We are the perfect spot for walkers, rock climbers, kayaking, coasteering and surfing. For ideas, please see https://caerfaibay.co.uk/attractions_wildlife_seal/

Q. DO YOU HAVE DISABLED ACCESSIBLE FACILITIES?
We have a ramp to the main facility and an accessible showering and toilet suite. For more information, please see https://caerfaibay.co.uk/park-accessibility/ To discuss your individual needs please email info@caerfaibay.co.uk or telephone us on 01437 720274.

Q. WHERE CAN I CHARGE MY ELECTRIC CAR?
There are two charging stations next to the office. We do not allow charging from your pitch hook-up.

Q. WHERE IS THE NEAREST TRAIN STATION
Haverfordwest and Fishguard have regular train services with connecting buses to St Davids.

Q. IF I LEAVE EARLY DUE TO BAD WEATHER, CAN I HAVE A REFUND?
We do not refund due to bad weather and advise you take out holiday insurance. We are adjacent to the coastal path and at times can be subject to strong winds and rain at any time of year, though we are fortunate in that we have good drainage and we do not flood. You must ensure that your tent is robust and correctly erected.

Q. DO YOU ALLOW SUPERMARKET DELIVERIES?
We do not allow supermarket deliveries. Caerfai Farm have a shop which is open for most of the season and there are shops and a small supermarket in St Davids.

Q. WILL YOU FREEZE MY ICE-PACKS?
We do offer our own ice-pack service but we do not freeze your ice-packs but . When you are on site, just come to the office and let us know how many you would like. We will leave them outside the office each morning in a box with your name on.

Q. IS THERE A FRIDGE/FREEZER ON SITE?
There is a fridge in each kitchen. The fridge in the touring field has a small icebox compartment. Please make sure to clearly label any food left in the fridges.

Q. ARE YOU THE CAERFAI FARM CAMPSITE OR CAERFAI BAY CARAVAN AND TENT PARK?
We are Caerfai Bay Caravan and Tent Park, situated on the right-hand side of the road as you face the sea. Please note Caerfai Farm campsite is a separate business with their own booking system.

Q. WHAT IS THE LATEST TIME WE CAN ARRIVE ON SITE?
Arrival is by 9pm but the camping fields are mostly unlit. Please arrive during daylight hours.

Q. WHAT SHOULD I DO IF THE OFFICE IS CLOSED WHEN I ARRIVE?
You will need your barrier code, which is on your booking confirmation email. We will leave an envelope with your name on just outside the office door. It will contain a map with directions to your pitch along with other information and siting details. The park warden’s number is displayed on the office door, and further information regarding emergencies in the window to the right of the door. Out of hours if you have a problem, you should contact the warden first as he /she may be able to help from close of office to 9.30p.m.

Q. IS THERE A FOOTPATH TO ST DAVIDS?
The most direct walking route to St Davids is along the single-track road used to access Caerfai Bay Caravan and Tent Park. For a more scenic route, take the coastal path to St Non’s and then up the quiet road into St Davids. This takes about 45 minutes.

Q. WILL MY MOTORHOME FIT DOWN THE ROAD?
Caerfai Road is a single-track road with passing places. We recommend that caravans/motor homes exit the Park in the morning (before 11am) and arrive from 3pm onwards. The final approach, past Caerfai Farm, before the beach car park is narrow – please drive slowly and let pedestrians/cyclists pass before continuing down the road.

Q. DO I NEED TO BRING MY OWN CABLE TO USE THE ELECTRIC HOOK-UP?
Yes. You will need to bring your own cable, something like this: click here.

Q. WHAT IS THE MAXIMUM POWER FOR THE EHU?
Each electric hook-up is 10amp or 2.5 kilowatt. Please make sure that any heaters/hairdryers and kettles are the same or below this wattage in order for them to function correctly and do not use them simultaneously.

If you have any other questions, please phone or email us.