UPDATE 26th March 2020

Since we closed on the 23rd March 2020 due to the COVID-19 outbreak we have been contacting our guests whose bookings we have cancelled. Currently all bookings between now and the 6th May 2020 have been cancelled.

We are monitoring government announcements daily and planning for when we re-open in the future.

Currently we have suspended all new bookings until September 2020. Booking for 2021 is reserved for current guests who have a 2020 booking and wish to transfer their booking and deposit to next year.

We will be reviewing our booking system weekly and aim to contact our guests at least 3 weeks in advance should their holiday with us be cancelled. We will be contacting our guests by email in the first instance and also by telephone if no email address is available. If we have not heard from our guests to rebook and transfer their deposit to a new booking we will be contacting our guests by phone to facilitate this transfer.

We apologise but due to the unprecedented times we have had to suspend our cancellation policy terms. If you have paid in full or paid a deposit then this money can be used at any time in the future once we reopen. To rebook please email or call us and quote the booking reference from your original confirmation and we will ensure the money paid will be credited to your future booking. Where bookings are transferred to 2021, we aim to hold our 2020 prices for you.

We will be reviewing the bookings from the 7th to 15th May 2020 on the week beginning the 6th April 2020 when the office is due to be re-opened, staff dependent.


If you require confirmation of cancellation for claiming against your holiday insurance please contact us by email or letter.